CONSULTING
SERVICES and DEVELOPMENT
| Conflicts
are a part of every day life. When mishandled, they can be
costly in numerous ways:
•
Valued employees or colleagues leave
•
Time lost due to replacing employees
•
Cost of recruiting and training new staff
•
Morale and negative attitudes permeate
•
Confusion over job responsibilities, authority, chain of
command
•
Clients go to competition, bids for jobs are lost
•
Chaos and inefficient operations lead to lack of productivity
|
|
|
Whether
your organization is a non-profit agency, school, hospital or
clinic, labor union, government agency or business establishment,
our consultants can help you establish conflict resolution policies
and grievance procedures. ACCORD Mediation Services provides an
array of conflict resolution consulting and development:
•
Consulting
for Human Resource Departments
•
Basic Peer Mediation Training
•
Advanced Peer Mediation Skill Development
•
Students in Crisis Intervention Program (SCIP™)
•
Anger Management and Conflict Resolution for patients and clients
in treatment
•
Mediation for victims of crime or violent acts
•
Conflict Resolution Training for:
•
Health Care Providers and Case Managers
•
Sales and Customer Service personnel
•
Repair and Service reps
•
Banking and Retail
•
Civil Service Employees
•
Insurance Adjusters
•
Paralegals
•
Teachers
•
Hospitality Industry
Properly trained employees can turn negative situations into positive
opportunities.
To discuss your particular needs and how we may assist
call
ACCORD
585.461.2654
585.394.4950
toll
free 888.851.0414 |
