& Workshops

ACCORD Mediation Services

Discover your own solutions



Call us to schedule a no cost, 30 minute consultation

585-394-4950 Canandaigua | Finger Lakes

518-891-1681 Adirondack | North Country

585-461-2654   Rochester | Western NY


Whether you are a professional human service provider or interested in skill development for your work, the following seminars and workshops are periodically scheduled. Call to register or arrange a training or presentation for you and your organization.


**Mediator Apprenticeship Program is currently not available**

Updated January 2, 2017


Personal Invitation
Professional Mediator Apprenticeship Program


Mediation 1: Building the Foundation™

Mediation 2: Sharpening the Skills™

Mediation 3: Mastering the Art™


Dear Professional:

       As you may already know, the field of alternative dispute resolution (ADR) is rapidly growing throughout all areas of business. Whether your career is related to health care, human resources, government, law, education, non-profit, management, or entrepreneurial in nature, there are innumerable ways to incorporate ADR into your organization and profession.

       This means that a system is required to provide ADR practitioners the skills and competency necessary to meet professional standards of practice and ethics. The New York State Dispute Resolution Association (NYSDRA) is scheduled to launch its NYSDRA Mediator Cerification Program in 2008. We support their initiative to professionalize mediators and raise the level of professional development of mediators practicing in New York. For more information about NYSDRA, please visit their website at

       To provide a means for ADR practitioners to meet these minimum standards of professional development, we are pleased to announce that ADDENDA Solutions, jointly with AEDU-TECH Systems, is offering a comprehensive, three-segment apprenticeship program. ACCORD Mediation Services is extending this personal invitation to you and/or others from your department/organization to participate in either Mediation I - the first segment of the three-part Mediator Development Apprenticeship Program or Mediation II – the intermediate level of the Program.

       Please don’t miss this chance to participate in this unique opportunity to carve your niche in a growing field, as well as to acquire important skills that you can use right away. We anticipate an excellent response to this invitation, which is going out to people whom we already know, and/or who have also expressed an interest in mediating, improving their mediation skills or enhancing their internal organizational capacity to resolve staff/customer problems. Since we can only accommodate the first 20 registrants, please let us hear from you upon receipt of this letter.

       We look forward to your speedy, positive response!


In peace,

Carolyn Bryson                                                                  
Carolyn T. Bryson, NCM                                                          
Executive Director                                                                      

Simply use this link to get more information:



Additonal Workshops and Trainings available at ACCORD Mediation Services: 

    Introduction to Mediation
•  Advanced Mediation Skills
  Mediating Everyday
  Art of Verbal Self-Defense
  Negotiation Skills
  Peer Mediation Training
    Everyone is a Peacemaker: Even You!
  Mediation Basics for Work and Home

Flexible Evening Appointments Available







5297 Parkside Drive (Off rte.332)
Suite 412
Canandaigua, NY 14424



1100 University Avenue,
Suite 108
Rochester, NY 14607



P.O. Box 367
126 Kiwassa Road
Saranac Lake, NY 12983


Our offices in Canandaigua ( Ontario County ), Saranac Lake (Franklin and Essex Counties), New York provide mediation services for divorce, marital separation, child custody and visitation, elder care, military divorce, insurance claims, victim-offender, business contract breach and home construction disputes.

Copyright © 2017 ACCORD Mediation Services. All rights reserved.